Working with Health and Social Care

Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe consequences, including death. Having good up-to-date knowledge of the safe handling of medicines is essential for anyone working with medication.

You’ll gain an understanding of medication and prescriptions, and the requirements for the safe administrations of medications. You also learn the proper way to supply, store, and dispose medication, in addition to the record-keeping and audit process for medication.

Strong team leadership is essential for providing guidance, direction, and instruction within a group and inevitable leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Through this course, you’ll learn about the principles of team leading and understand business, and how to communicate work-related information effectively.

Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult than others to describe their symptoms, a good knowledge of legislation and the healthcare system, as well as an understanding of signs and symptoms of various conditions, is essential for anyone working with individuals with learning disabilities.

You will learn the principles of safeguarding and protection in health and social care, positive risk-taking for individuals with disabilities, supporting individuals with a learning disability to access healthcare. You’ll also understand the context of supporting individuals with learning disabilities, whilst getting an introduction to personalisation in social care, and awareness of autistic spectrum conditions.

Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients, and internal and external customers within the Health and Social Care environment.

You will learn how to prepare and deliver customer service in a health and social care setting, effective communication, understanding the specific needs of customers and patients, and team work.