Want to develop key skills needed to work in business?

It is predicted that between 2019 and 2024 there will be 262,600 job vacancies advertised in business and administrative roles. Will you have the skills to apply?

It’s the best way to learn!

Our courses in Business Administration will open doors for you to work in any industry in an administrative role, and give you essential skills for working in the business sector. Our tutors are dedicated to helping you develop the skills, knowledge and professionalism required for you to succeed!

Qualifications Available:

  • Level 2 Diploma Aim Qualifications – Skills for Working in  Business Administration and Customer Service Industries
  • Level 3 Diploma Pearson BTEC – Business Administration
Business Admin Pos

About These Qualifications:

The AIM Qualification provides learners with opportunities to develop their skills and knowledge around building a career in a range of business administration and customer service industries. Developed in conjunction with employers, training providers and subject matter experts, this suite of qualifications truly reflects the knowledge, skills and understanding which individuals require when employed in either a business administration or customer service role.

The Pearson BTEC allows learners to demonstrate a practiced set of skills in business administrative operations, including developing and managing administrative systems, processes and functions. It develops learners’ understanding of administrative environments, the principles business and the broader, cross organisational processes that an administrator must understand.

About this Course

At Level 2:

You will learn the basics of what it is like to work in a business environment. This involves a combination of classroom study and practical work-based experience. You cover a range of topics relating to the sector such as customer service, digital literacy and communication skills.

At Level 3:

Learners complete mandatory units in communicating in business environments; managing personal and professional development; the principles of business; principles of administration; principles of business information. Learners then choose from a range of more specialised contextualised units that align to the duties of their role, including contributing to the improvement of business performance; delivering a presentation; managing an office facility; monitoring information systems; participating in a project; managing individuals’ development in the workplace; principles of leadership and management; chairing and leading meetings.


This course is assessed through a portfolio of evidence and observation of practice in a work environment.



These courses support the development of transferable skills that would be beneficial to further study in similar subjects. Those who complete the Level 3 Diploma could choose to progress to Level 4 in Business Administration or develop their knowledge further by studying Business Management at Level 3. Ultimately, all courses support employment prospects in Business Administration roles.